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OUTAGES: 1-800-439-4563           CONTACT: 870-763-4563

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65+ or Handicapped

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Qualifying MCEC residential customers who are 65 or older or handicapped will be given special attention and consideration in regard to their electric service. A "Handicapped person" is any residential customer who is certified to the Cooperative as having a severe physical or mental impairment which substantially limits his ability to pay for electric service. Certification shall be provided by a physician, licensed psychologist, the United States Veterans Administration, the Social Security Administration, the Arkansas Department of Human Services, the Arkansas State Hospital, or a licensed mental heath center. Special efforts on behalf of qualifying customers include:

  1. Being placed on a priority list for special contact in person or by phone before service is suspended for any reason. At least 72 hours before suspending service, MCEC will make 2 attempts at different times of day to contact the consumer, an adult at the premises, or someone previously designated by the consumer, either in person or by telephone. If the attempt is successful, MCEC shall:
    1. offer to explain what can be done to avoid suspension; and,
    2. offer to explain the payment and assistance options which follow:
      1. arrange delayed payment agreement, or arrange for levelized billing;
      2. explain the right to third party notice before suspension of service; and
      3. provide the names of federal, state, and local bill payment assistance agencies.
  2. Service will not be suspended on a day when the National Weather service forecasts that a temperature of 95 degrees farenheit or higher will occur at any time during the following 24-hour period.
  3. If MCEC is unable to personally contact the consumer, it will give 24 hours written notice explaining what can be done to avoid suspension before suspending service. If MCEC delivers the notice to the customer's premises, MCEC will leave the notice in a conspicuous place where the notice is easy to see. If MCEC mails the notice, the 24 hours will begin 3 calendar days after the date the notice is postmarked by first class mail.

To receive the special attention and treatment outlined above, qualified customers 65 or older or handicapped must identify themselves and register with MCEC. If you qualify for this service, please complete the form(s) attached below and return to:

Mississippi County Electric Cooperative
Attn:  65+ program
PO Box 7
Blytheville, AR 72316


Form-65+ or Handicapped.pdf

Form-Life Support Equipment.pdf

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Contact Info

Mississippi County Electric Cooperative

474 East State Highway 18
Blytheville, AR 72315

Office: (870) 763-4563
Outages: 1-800-439-4563

About Us

Mississippi County Electric Cooperative

Your local power provider, serving northern Mississippi County, Arkansas.  Please look around and discover all the things your co-op has to offer.

Mission Statement:

Improving the quality of life for our members by providing safe, reliable and affordable electricity

 

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©2023 Mississippi County Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Organization
      • Officers & Directors
      • Meet Our People
    • Touchstone Energy Cooperative
      • About Touchstone Energy
      • The Seven Cooperative Principles
      • The Cooperative Difference
      • Touchstone Energy
    • Documents
      • Annual Report
      • Bylaws
      • Privacy Policy
    • Community
      • Community Service
      • Employment
      • Service Area Map
  • Account Services
    • Account Service
      • New Account/Service
      • Levelized Billing
      • Automatic Bank Draft
    • Service
      • Stopping Service
      • Rates, Fees & Services
    • Benefits
      • General Information
      • Capital Credits
      • Payment Assistance
  • Member Resources
    • Information
      • What is Demand
      • Paying Your Bill
      • Reading Your Bill
      • Residential Energy Efficiency Resources
      • Call Before You Dig
      • 65+ or Handicapped
      • Sales Tax Exemption
      • FAQ
    • News
      • News and Events
      • Arkansas Living Magazine
    • Member Services
      • Co-op Connections Card
      • Together We Save
    • Exede/Wildblue Users
      • Exede/Wildblue Email
      • My WildBlue
    • Outage Tools
      • Outage Reporting
      • Outage Restoration
    • Communications Opt In/Out
      • Email Communications Opt In/Out Form
      • Load Management Communications
    • Recipes
    • Recommended Links
  • Products and Programs
    • Products
      • Internet Service
      • Compact Fluorescent Lights
      • Marathon Water Heaters
      • Heat Pumps
    • Programs
      • Green Power
      • Energy Audits
      • Security Lights
      • Youth Tour
    • SmartHub
      • Smarthub Account Management
      • SmartHub Pay Now
      • SmartHub - What is it? How do I get it?
      • FAQ's
    • Electrical Safety
      • Electric Safety and Efficiency
      • General Electrical Safety Tips
      • Kids Safety Tips
    • Activities
      • Safety Checklist
      • Safety Quiz
      • Safety Programs
  • Contact Us