FAQ's

Q: What are the costs for using SmartHub?
A: There are no signup costs or subscription fees for using SmartHub.  The only fee is a Convenience charge which is assessed only when a payment is made.

Q: Is my online electric bill, account information and payment information confidential?
A: Yes. The SmartHub website is a secure website.

Q: I’m having trouble signing up for SmartHub.
A:

Smarthub - What is it?

You've asked, MCEC delivers.

Members have been asking for the ability to pay their balances with Credit and/or Debit cards, and we have heard you.  MCEC, together with one of our vendors, has designed and installed a system to allow just that, while keeping everyone's security as priority 1.

image - to-do list on yellow sticky note

SmartHub

You've asked, MCEC delivers.

Members have been asking for the ability to pay their balances with Credit and/or Debit cards, and we have heard you.  MCEC, together with one of our vendors, has designed and installed a system to allow just that, while keeping everyone's security as priority 1.

SmartHub has two different modes to accommodate your needs:

Rates, Fees, & Services

Updated 4/28/16

All rates for service are on file with Arkansas Public Service Commission and are available to our customers on request at our business office located at 510 North Broadway, Blytheville, Arkansas.  The monthly rates for basic service are as follows:

 

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