FAQ's

Q: What are the costs for using SmartHub?
A: There are no signup costs or subscription fees for using SmartHub.  The only fee is a Convenience charge which is assessed only when a payment is made.

Q: Is my online electric bill, account information and payment information confidential?
A: Yes. The SmartHub website is a secure website.

Q: I’m having trouble signing up for SmartHub.
A:

Smarthub - What is it?

You've asked, MCEC delivers.

Members have been asking for the ability to pay their balances with Credit and/or Debit cards, and we have heard you.  MCEC, together with one of our vendors, has designed and installed a system to allow just that, while keeping everyone's security as priority 1.

image - to-do list on yellow sticky note

SmartHub

You've asked, MCEC delivers.

Members have been asking for the ability to pay their balances with Credit and/or Debit cards, and we have heard you.  MCEC, together with one of our vendors, has designed and installed a system to allow just that, while keeping everyone's security as priority 1.

SmartHub has two different modes to accommodate your needs:

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