PSC COVID-19 Statement

PSC COVID-19 Statement

ASPC Docket 20-012-A, Order No. 1

On March 11, 2020, the Governor of the State of Arkansas declared a state of emergency in an effort to stem the transmission of the novel coronavirus that causes COVID-19.  In a subsequent Executive Order, the Governor ordered “all State agencies to identify provisions of any regulatory statute, agency order or rule that in any way prevents, hinders, or delays the agency’s ability to render maximum assistance to the citizens of this state” while they are dealing with the COVID-19 public health emergency.  The Arkansas Public Service Commission (Commission) is charged with the duty of ensuring that public utilities provide safe, adequate, and reliable utility service at just and reasonable rates. 

 

In order to comply with Arkansas Public Service Commission Docket 20-012-A, Order No. 1, Mississippi County Electric Cooperative, Inc. has suspended all disconnections of electricity services during the pendency of the Governor’s emergency declaration, or until this directive is rescinded by the Commission.  This Order does not affect MCEC’s ability to disconnect a customer’s service for public safety concerns unrelated to non-payment of services.  Customers should continue paying their bills, if able to, and understand that they will ultimately be responsible for utility services accrued during this suspension.